Unreserved ticketing system
The UTS system of the Indian Railways
Environment study
User study and Co design
Idea Generation
Mobile UTS - Basic Ticketing Workflow
Mobile UTS - Rich Ticketing Workflow
Wireframing the Interface - Smartphone Interface for booking - This is an another workflow for the same application to know the train status. A user can know about the train and he can set an alarm for the destination station.
Wireframing the Interface - Smartphone Interface for train enquiry - This is a mobile application for booking unreserved tickets. A user can find and book tickets through this mobile application and the amount will be deducted from his mobile balance. This screens show the interaction as well as workflow of the system.
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Service Design-User Interface for a mobile application