NHS Digital, like the rest of the NHS, is under massive pressure to support the care of over 60 million patients across the UK.
The job at hand? inspire the organisation to change.
In a 6-week design sprint, we mapped their current ambition against advancements in healthcare, technology and important developments across the world.
Working closely with end users from the beginning of the design process, we helped NHS Digital design a way to create relevant, powerful services that respond directly to their user’s needs.
This new way of working was a game changer, cutting through the noise of a massive public organisation.
The organisation now uses the method to bring the customer into the very heart their business development, saving time and money when creating, and delivering products and services for users across the country.
