eCommerce: New User Registration Flow - To assist the team understand the flow of different use cases in the eCommerce flow, I created multiple versions of the same diagram that highlighted the primary use cases. This image represents the new user registration flow.
eCommerce: Returning User Flow - To assist the team understand the flow of different use cases in the eCommerce flow, I created multiple versions of the same diagram that highlighted the primary use cases. This image represents the flow for a returning user who has saved credit card information. The path is streamlined to reduce the number of clicks required for the purchase process.
Browser Interaction - This flow represents the high-level features and interaction of a mobile browser.
Web Form Text Field Interaction - Mobile Browser: Flow showing possible interactions when focus is placed in a text field in a form on a web page.
In preparation for the redesign of a complex system, I created a flow of the current system.
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Flow Diagrams