Design Oriented Research Design Oriented Research from Bruno Santos Design Oriented Research Petrol Stations - Customer Experience Analysis - Ethnographic research and analysis of the customer experience on the petrol stations in Milan, Italy. gLike Design Oriented Research Petrol Stations - Customer Experience Analysis - Ethnographic research and analysis of the customer experience on the petrol stations in Milan, Italy. Industrial Design Share R 7 n Bruno Santos Product and Service Designer Milano, Italy Follow Contact