Sketch - Sketching and placing the product in context is important to create a great design.
Prototyping with Paper - Prototyping with paper and basic materials is usually a good and fast start for a design.
Creating Personas - The creation of personas helps understanding stakeholders needs and finding new opportunities.
Strategy - Usually, discussing and brainstorming on paper is a good start for a project; for example defining a strategy.
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Alexis Brion
Interaction Designer Munich, Germany