Automated response script options.
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Informational article for team members about an upcoming pilot program.
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Leader email & informational article about major change in project status.
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Target Financial Services

When I worked for Target Financial Services' communications team, I did a little of everything: procedure documentation for contact center reps, guest-facing letters & IVR scripts, internal team member communcations, you name it. Here's a little taste of that work.

Karl Wahoske
Sr. Copywriter Minneapolis, MN