Centennial Communications (subsidiary of AT&T) would like to enhance the Self Service Contact Center application to provide optimal solution to customers through IVR (Interactive Voice Response system).
High Level Call Tree Design. Options available to customers who dial-in the Centennial Self Service Contact Center.
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Centennial (AT&T) Self Service Contact Center
Centennial Communications (subsidiary of AT&T) would like to enhance the Self Service Contact Center application to provide optimal solution to customers through IVR (Interactive Voice Response system).