Billing and Account Help

Below are answers to some of the most Frequently Asked Questions we receive at Coroflot. If you can’t find an answer to your question here contact billing@coroflot.com with a detailed inquiry.

I can’t log in to my account, What should I do?
You can have your login information resent to you via email by going to the ‘Forgot Password’ page. If that doesn’t work then call us at 1-888-756-8282 (toll free) and our helpful staff will take care of you.

I forgot my password. Help!
You can have your login information resent to you via email by going to the ‘Forgot Password’ page. The system tracks your login info from the email address you used to register, if that email address is old and no longer working you can call us or email us and we can look up your login info for you.

How can I reset my password?
On your account summary page there is an option to ‘Change Password’. Click that link and update either of them at any time.

My account is frozen and won’t let me post a new job?
If you have an invoice that is overdue you will not be able to post a job until the invoice has been paid. Invoices are due within 30 days of your job posting. The overdue invoice will be listed within the “Purchases” section of your account. For speedy invoice payment you can call us and pay by credit card over the phone and you will automatically be able to post a new job.

Where can I get a receipt or an invoice for my job posting?
All of your billing information is listed under the “Purchases” section of your Coroflot account. Here you can conveniently print and keep track of invoices and receipts. When an invoice has been paid, it will be marked as paid within your account purchases section. Purchases made by credit card are automatically marked as paid and a receipt is kept on file within your account.

I need a W9 form for Coroflot.
You can email us or call us and we will fax you a W9 form.

I am an International client and need to make a wire transfer for payment.
You can email us or call us and we will send you our bank details so you can complete a wire transfer.

Questions or comments?